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Posts Tagged ‘Housekeeping’

EP #17 – Improving Housekeeping Labor Productivity with David Heath

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Dave Heath joins Susan Pannozzo of the Hospitality Academy podcast to talk about improving housekeeping productivity, and more!

One of the biggest expenses in the hospitality industry is labor, and one of the largest components of the hospitality labor is housekeeping. But there are ways to be lean, efficient and effective in this area and here to share some of his insider tips is Dave Heath of Heath and Company Hospitality Advisors. On…

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EP #10 – A Day in the Life of the Frontline Staff with Kelly Long

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Training should be based on reality, not just theory. Have you ever sat through a training and been bored to tears? Or maybe it felt like the training just wasn’t relevant to your work. Someone who is committed to changing that is Kelly Long. Kelly is a senior training consultant with a background in teaching,…

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Recent Posts

  • EP #41 – Creating a Customer Service Culture with Micah Solomon
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  • EP #38 – Legal Rights and Responsibilities of the Innkeeper
  • EP #37 – An Open and Shut Case for Cleaning Guest Rooms
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