Susan Title

Join Hospitality Academy today for Free!

Be the first to receive the latest podcast episodes as they are released along with other free resources.

100% Privacy.  Guaranteed!

As Featured in:

HCareers Logo
hotel news resource logo_340 x 62
Hotel Online
hospitalitynet
Untitled design (8)

Download the Hospitality Academy Podcast App Today

Put our podcast and resources right in your pocket for easy access and update notifications.

Hospitality Academy Training Programs

Lift your people and your profits by registering for any of our online training programs.

Susan Cluster_small

The Hospitality Academy Podcast

Learn from trusted colleagues in the industry!

Each episode focuses on a specific challenge and shares best practices for making your life as hospitality professional just a little easier.

EP #38 – Legal Rights and Responsibilities of the Innkeeper

As a place of public accommodation, hotels have many legal obligations, as well as rights, when it comes to serving the public. We all have those burning questions about what our roles and rights are in the multitude of challenging and unique situations we face each day as hoteliers. As our guest on this episode…

Read More

EP #37 – An Open and Shut Case for Cleaning Guest Rooms

Cleaning guest rooms with the door 0pen or closed? Hotel housekeeping can be a dangerous job.   A harmless ask. A simple delivery. General cleaning. Restocking rooms. Greeting guests in the hallway. These are all duties performed by hotel housekeeping staff every day in millions of hotels across the world. Tasks that seem routine and relatively…

Read More

EP #36 – AHLA’s Hotel GM of the Year, Craig Poole

AHLA’s GM of the Year, Craig Poole discusses his unique approach to maximizing hotel performance through community outreach and being a second chance employer where every employee is focused on creating an exceptional customer experience. “Whatever you do, do it well. Do it so well that when people see you do it they will want…

Read More

Join Hospitality Academy today for Free!

Receive Tips and Resources from Industry Peers

100% Privacy.  Guaranteed!

Copyright © 2017 Hospitality Academy